Latest Episodes
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Pencil Whipping Maintenance: The Lie Killing Plants
Pencil Whipping Maintenance: The Lie Killing Plants Your CMMS says 100% compliance. Zero overdue checks. Every dashboard green. However, the bearings are singing and...
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The Fix Worked, Culture Didn't: A VA Door to Doc Story
The Fix Worked, Culture Didn't: A VA Door to Doc Story Five minutes for one doctor. Over 400 minutes for another. Same emergency room,...
Stop Blaming Workers: Fix Broken Systems and Bad Metrics
Stop Blaming Workers: Fix Broken Systems and Bad Metrics Fire the employee who made the mistake and the next person in that seat will...
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Surgical Pressure Cooker: Stop Wasting Capacity in ASCs
Surgical Pressure Cooker: Stop Wasting Capacity in ASCs Fifteen minutes between cases does not sound like much. However, across a standard daily schedule it...
Ditch The Rubber Stamp: Fixing Broken Risk With KPIs
Ditch The Rubber Stamp: Fixing Broken Risk With KPIs Your quarterly risk assessment is reporting on problems from three months ago. By then the...
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How 32 Minutes Unlocked $64K in Operational Waste
How 32 Minutes Unlocked $64K in Operational Waste Uncovering process mapping hidden cost savings does not require complex statistics or months of tedious analysis....